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17,108 results
3.4K subscribers
AI ROI is the question nobody's answering. Jasen Williams, Verint's SVP of Corporate Marketing, on why AI investment isn't ...
4 views
12 hours ago
AI in customer experience isn't a race. Verint Chief Customer Officer Teresa Anania on why the CX leaders who succeed with AI ...
12 views
2 days ago
Agentic AI use cases are everywhere. Working agentic AI is not. Heather Richards, Verint's Global VP of GTM Strategy, on where ...
22 views
2 weeks ago
Contact center metrics built for human agents don't fit AI agents. Opus Research analyst Derek Top on the new KPIs a hybrid ...
9 views
Is there a disconnect between how agentic AI is described in the market and what enterprise buyers actually need to hear?
23 views
Agentic AI use cases start with one distinction most buyers get wrong. Metric Sherpa analyst Justin Robbins on what separates ...
52 views
3 weeks ago
Hybrid workforce management is breaking traditional WFM. Verint's David Singer on why scheduling that sets the plan and then ...
56 views
Everybody has great AI technology. So why isn't it delivering? Kelly Koelliker, Verint's VP of Content Marketing, on why AI's ...
24 views
1 month ago
Why does enterprise AI work in the lab but stall across 15000 contact center agents? Jaime Meritt, Verint's Chief Product Officer, ...
54 views
Customer interactions are a goldmine of insights, especially when powered by GenAI to improve CX and reduce churn, increase ...
120 views
2 months ago
Verint Workforce Management is a modern, cloud-based solution that is highly optimized for common tasks, making forecasting ...
38,240 views
6 years ago
501 views
2 years ago
There is a wealth of insights available within every customer interaction. Verint Speech Analytics, the most-used and highest-rated ...
2,185 views
1 year ago
VideoEngager is integrated with Verint - with both Channel Automation and with the Verint Data Engagement Hub, part of Verint ...
442 views
This is only for the purpose of sharing the Verint demo videos with customers easily. I am also part of Verint. No monetary benefits ...
117 views
11 months ago
In this beginner tutorial and training video, we show you how to install and use Verint CRM software. We show you how to create ...
1,758 views
During Verint Engage 2025, an annual CX event, Sarbjeet Johal sat down with Jasen Williams, SVP of Corporate ...
3,458 views
Verint Quality Bot – Automated Quality Management Software for Contact Centers – Quality and Compliance. Supercharge your ...
716 views
Most enterprise AI plans stall the same way: paralyzed by choice, stuck in pilots, and no results in production. At Verint's Engage ...
214 views
Did you know using the wrong effective date in Verint can mess up your entire reporting structure? We walk through the exact ...
744 views
I recently attended Verint Analyst Days 2024 in Dallas, TX and was impressed with the clear messaging on AI and Business ...
941 views
6,605 views
4 years ago
Watch how Verint Operations Manager helps managers of complex back-office processing groups capture, track, and improve ...
1,323 views
Verint CEO Dave Rhodes joins Katherine Stone of the CX Foundation at Verint Engage 2026 to discuss how businesses can ...
1,151 views
Your 9-to-5 is officially outdated. If your contact center still runs on rigid schedules, you're bleeding productivity and burning out ...
337 views
Verint Real Time Agent Assist for easy access - All copyright & ownership belongs to Verint only. I am part of Verint Organization ...
426 views
