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Your next customer might check out without ever visiting your site. Here's how the payment actually works. Sam Parsons, senior ...

A batch of 968 sample support traces exposes order lookup failures and broken escalation calls. Doug Guthrie uses those cases ...

Agents now run long enough that you stop watching them. So what are they allowed to touch? Jim Clark, principal software ...

A traffic spike on a museum placard generator produces longer waits for the first token and slower tokens afterward. Charles Frye ...

The official judge said the agent succeeded 74% of the time. A better verifier said 38%. Miguel González Fernández, tech lead for ...

A toy store agent fails a request for toys under $6 because its search tool has no price filter. Laurie Voss turns that missing feature ...

A chatbot pilot on 40 hand-picked files works great. Point it at 80000 SharePoint documents and it falls apart. Jeff Koss and Leo ...

An LLM correctness judge rejects all 13 reports from a financial analysis agent. Laurie Voss examines why: the agent used live ...

The transcript says the agent corrected itself. The audio says it refunded the wrong order. Fuad Ali, senior product manager at ...

A model running entirely in the browser produces an emoji table ranking the Harry Potter books, and Paige Bailey immediately ...