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Human reliability Associates has over 30 years of experience and has achieved an international reputation in the area of the management of the human factor in systems. Our clients have included major organisations in the United Kingdom, European Union, USA, South America and the Far East. In addition to our extensive consultancy experience, Human Reliability are respected internationally for our research activities in the human reliability and human factors disciplines. All of this experience is transferred onto other companies through HRAs other services: training courses, seminars and software tools. Human Reliability have also contributed extensively to the technical literature in the area. These contributions include a major book: `Guidelines for Preventing Human Error in Process Safety` written for the Center for Chemical Process Safety in the USA, which has become a standard reference source.